Refund Policy

Last Updated: June 13, 2025

At GamerLoots, customer satisfaction is important to us. However, due to the nature of digital products, we follow a strict no-refund policy under the following terms:

1. No Refunds After Delivery

All purchases are final once the product has been delivered digitally to your account or email. We do not offer refunds for:

• Gift cards that have been activated
• Game top-ups that were successfully sent
• Subscription codes that have been used or redeemed

2. Exceptions (If Any)

Refunds may only be considered in the following rare cases:

• The product was not delivered at all
• The delivered product was incorrect and we cannot replace it
• Technical errors on our side prevent you from using the product

3. Refund Request Procedure

To request a refund (if eligible), email us at [email protected] within 24 hours of your purchase. Provide your order number, full name, and proof of issue (e.g., screenshots).

4. Unauthorized Purchases

We are not responsible for unauthorized purchases made using your payment details. Always protect your account and device.

5. Contact

If you have questions or concerns about this policy, reach out via:

• Email: [email protected]
• Phone: +85569200848